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Shipping Policy
TRIPLE-R Store Shipping Policy
At TRIPLE-R, we are committed to providing a seamless shopping experience, including reliable and efficient shipping. Please review our shipping policy for purchases made on Besterz:
1. Processing Time:
Orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will begin processing the next business day.
2. Shipping Methods and Delivery Times:
Standard Shipping: Delivery within 7-15 business days.
Expedited Shipping: Delivery within 3-7 business days (if available).
Delivery times may vary depending on your location and carrier delays beyond our control.
3. Shipping Fees:
Shipping fees are calculated at checkout based on the shipping method, destination, and weight of the items.
Free shipping may be available for orders exceeding a certain value (details provided at checkout).
4. Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor its progress.
5. International Shipping:
We offer international shipping to select countries. Customs fees, taxes, and duties (if applicable) are the customer’s responsibility.
6. Lost or Delayed Packages:
If your order is lost or significantly delayed, please contact our support team for assistance.
7. Incorrect Address:
Please ensure your shipping address is accurate at checkout. TRIPLE-R is not responsible for packages shipped to incorrect addresses provided by the customer.
8. Returns and Refunds:
For returns or refunds, please refer to our Return Policy for eligibility and instructions.
Contact Us:
If you have any questions or concerns about your order, feel free to contact our customer support team via Besterz messaging or at [support email].
We value your trust and look forward to serving you!
Refund Policy
Returns and Refunds:
For returns or refunds, please refer to our Return Policy for eligibility and instructions.TRIPLE-R Store Shipping Policy.
Cancellation / Return / Exchange Policy
TRIPLE-R Store Cancellation, Return, and Exchange Policy
At TRIPLE-R, customer satisfaction is our top priority. Please review our policies below for cancellations, returns, and exchanges.
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Cancellation Policy
1. Order Cancellation Before Shipment:
Orders can be canceled within 24 hours of placement for a full refund.
Contact our customer support team immediately if you need to cancel your order.
2. Orders Already Shipped:
Once an order has been shipped, it cannot be canceled. In this case, you may proceed with a return after receiving the product.
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Return Policy
1. Eligibility for Returns:
Items must be returned within 30 days of receipt.
Items must be in their original condition, unused, and with all packaging and tags intact.
Proof of purchase (order confirmation or receipt) is required.
2. Non-Returnable Items:
Personalized or custom-made items.
Used or damaged items not due to manufacturing defects.
Sale or clearance items (unless defective).
3. Return Process:
Contact our customer support team to initiate a return.
You will receive a return authorization and instructions for shipping the item back to us.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds:
Once the returned item is received and inspected, a refund will be processed within 5-7 business days.
Refunds will be issued to the original payment method.
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Exchange Policy
1. Eligibility for Exchanges:
Exchanges are allowed for defective, damaged, or incorrect items received.
Contact us within 7 days of receiving the product to request an exchange.
2. Exchange Process:
Provide details of the issue along with photos if applicable.
Once approved, we will arrange for the return of the incorrect item and ship the replacement.
3. Exchange Limitations:
Exchanges are subject to product availability.
If the item is out of stock, a refund or store credit will be offered.
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Contact Us:
For cancellations, returns, or exchanges, please contact TRIPLE-R Store via Besterz messaging or email us at [support email].
We’re here to help resolve any issues and ensure you’re satisfied with your shopping experience!